Shipping Policy

At Impala, we understand the importance of flexibility and convenience in your shopping experience. Please review our updated shopping policy below:

  1. Secure Payment:

   Enjoy a variety of secure payment options, including credit/debit cards, online payment gateways, and cash on delivery (COD). Your security is our priority, and we ensure that all payment methods are protected by industry-standard encryption technology.

  1. Free Shipping:

   Benefit from free shipping on all orders above 9999. We strive to deliver your order to your doorstep in a timely manner, ensuring a seamless and satisfying shopping experience.

  1. Returns and Exchanges:

   Your satisfaction is our priority. If you’re not completely satisfied with your Impala purchase, we offer hassle-free returns and exchanges within 30 days of delivery. Please refer to our Returns & Exchanges policy for more details.

  1. Customer Support:

   Need assistance? Our dedicated customer support team is available 24/7 to help you with any queries or concerns. Reach out to us via online live chat or email, and we’ll provide prompt assistance to ensure your satisfaction.

  1. Authenticity Guarantee:

   Shop with confidence knowing that all Impala products are authentic and of the highest quality. We source our materials ethically and work with skilled artisans to craft each item with precision and care.

  1. Privacy Policy:

   Your privacy matters to us. We adhere to strict privacy practices to protect your personal information. For more details, please review our Privacy Policy.

By shopping with Impala, you have the flexibility to choose your preferred payment method, including cash on delivery. We strive to make your shopping experience as convenient and enjoyable as possible. Thank you for choosing Impala for your journey.

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