Terms & Conditions

Welcome to Impala! By accessing our website and placing an order, you agree to abide by the following terms and conditions:
  1. Product Availability:
   All products listed on our website are subject to availability. We strive to keep our inventory up to date, but occasionally, certain items may be out of stock. In such cases, we will notify you promptly and provide alternatives if available.
  1. Pricing and Payment:
   Prices for our products are listed in your local currency and are inclusive of taxes, where applicable. We reserve the right to adjust prices at any time without prior notice. Payment must be made in full at the time of purchase using one of our accepted payment methods.
  1. Shipping and Delivery:
   We offer free shipping on all orders above 5999. Orders are typically processed and dispatched within [number] business days. Delivery times may vary depending on your location and shipping method. We are not responsible for delays caused by shipping carriers or customs clearance.
  1. Returns and Exchanges:
   We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return or exchange it within 30 days of delivery. Returned items must be unused, in their original packaging, and accompanied by proof of purchase. Please refer to our Returns & Exchanges policy for detailed instructions.
  1. Warranty and Liability:
   Our products are covered by a one to three years warranty against defects in materials and workmanship. This warranty does not cover damage caused by misuse, neglect, or normal wear and tear. In no event shall Impala be liable for any indirect, incidental, or consequential damages arising from the use of our products.
  1. Intellectual Property:
   All content on our website, including images, logos, and text, is the intellectual property of Impala and is protected by copyright laws. You may not reproduce, distribute, or modify any content without our prior written consent.
  1. Governing Law and Jurisdiction:
   These terms and conditions shall be governed by and construed in accordance with the laws of The Republic of Bangladesh. Any disputes arising out of or related to these terms and conditions shall be resolved exclusively by the courts of The Republic of Bangladesh.  
  1. Amendments:
   We reserve the right to amend these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website constitutes acceptance of the amended terms and conditions.
  1. Contact Us:
   If you have any questions or concerns about these terms and conditions, please contact us at We are here to assist you and ensure that your shopping experience with Impala is enjoyable and hassle-free. Thank you for choosing Impala for your journey. We appreciate your business!
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